It’s ironic that it can be easier to connect to someone halfway around the world on the internet than it is to connect the moment someone enters your store. Our…

“Can’t see the forest for the trees..” is part of an expression used when you are too close or too involved to see something you need to see. This is…

Just as there are seasons in a year, there are business cycles in our economy. In the same way that spring brings the promise of new growth, the first phase…

“A rising tide lifts all boats” is an aphorism associated with the idea that an improved economy will benefit all participants. Most business owners would agree that a strong economy…

In your business, at any given time, you and your people can be going through every imaginable situation life has to offer… the good and the bad… the ups and…

Rare is the occasion when you utilize the full power of the technology tools available to grow your business. I am talking about the advanced features—the ones that require a…

There’s a famous line from the 1932 film, The Western Code, that goes: “This town ain’t big enough for the both of us and I’m going to give you 24…

Around 8 out of 10 people who visit a furniture or appliance store leave with out buying (according to our 2019 Benchmark Series). Make it 7 out of 10 and…

It’s in the click from a thousand miles away and every time your door opens. It’s in the moment a salesperson connects with a first time shopper and when a…

Could you be losing sales for no reason other than you think you are? Sometimes selling (and everyone sells something) can feel like you are in one of those dreams…