Retail Traffic Trends #96: Customer loyalty – The next level

Over the last year, retailers lost over $94.5 billion due to retail shrink.

Retailers across the country are struggling to find a middle ground between preventing theft and improving the in-store experience.

THIS WEEK’S HIGHLIGHTS

  • A new approach to furniture sales: Why consumers are spending more on impulse purchases.
  • Retail Theft: Retailers resort to a heavy-handed approach to retail theft.
  • Customer Loyalty: Examples of email personalization that drive passionate customer loyalty.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 38 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

From Bean Bag to Money bag

Over the last few years, Lovesac has begun taking over the furniture industry. Lovesac went from selling bean bags to nearing $500M in sales this year.

How did they do it?

Shawn Nelson, Lovesac’s founder and CEO, started just producing the sacs for friends, but within a few years, he and his business partner Dave Underwood were taking orders from a major retailer.

A single order of 12,000 units for the retailer — Limited Too — forced Lovesac to create its factory and take its business to the next level.

Fast forward to last year, Lovesac grew its net sales by over 55% in 2021 to $498.2 million, while its comparable sales grew by 46.9% year-over-year.

Retailers resort to a heavy-handed approach to retail theft

Over the last year, retailers lost over $94.5 billion last year due to retail shrink.

Retailers across the country are struggling to find a middle ground between preventing theft and improving the in-store experience.

Measures to stop theft, such as locking products up or adding alarms, have introduced friction into the buying journey as customers have to wait for staff to unlock cabinets or retrieve items from storerooms.

Then on the flip side, attempts to simplify the shopping experience may actually facilitate theft.

Despite the friction it may cause, More retailers have turned to locking items up or shifting inventory to stockrooms to keep shoplifters from snatching items off shelves.

Retail Snippets

No concern return: Walmart introduces ‘no concerns’ returns including home pickup.

 

Customer loyalty: Examples of email personalization that drive passionate customer loyalty.

 

Peak season success: Inventory best practices for peak season success.

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DART: See the first eerie NASA images of DART’s asteroid crash site.

 

Uncovering Hidden Patterns: AI reduces a 100,000-equation quantum physics problem to only four equations.

Read More

Which Foot Traffic Counter is Best for Your Store?

people counter

Getting a new foot traffic counter for your store is an important decision to make. 

Whether you are a “mom and pop” with a single store or a 50-store chain, there is a wide range of options available.

Some of the variables to consider when selecting a system are total daily traffic, average sale value, and salesperson engagement level. Lets take a look at each of these variables and why they are important:

  • Total daily foot traffic – certain systems are designed for high-traffic environments like malls and large department stores. Depending on your level of traffic, you may be only interested in the raw count vs details about the customer experience in your store.
  • Average sale value – Typically, the larger the ticket, the more engagement required from a knowledgeable salesperson. In this situation, you want to track every step of the customer experience from the moment they walk into your store, talk to your salesperson, and beyond.
  • Customer engagement level – Depending on the two variables above, average daily traffic and average sale value, will determine your salespeople level of engagement with the idea that higher ticket items require more engagement than lower ones.

Other important variables you should consider include API connectivity, customer relationship manager, location tracking, and the technology used.

Which foot traffic counter is best for you?

Based on the criteria below, we have identified some options for your consideration as you try to find the best foot traffic counting system and turn your data into better insights about your business.

We have identified many foot traffic counter solutions that range from basic counts to robust real-time and future data analysis. These were chosen to help the customers we seek to serve and the criteria we mentioned above.

The following foot traffic counters have a wide range of pricing,  which makes it even more important that you choose the right system that meets the needs of your business. We have provided links for each foot traffic counter listed below for your convenience.

Blix

Blix Traffic sensors detect anonymous smartphone signals to provide detailed foot traffic, customer experience, and location analytics data.

Unlike traditional people counters, Blix Traffic measures spaces, not doors, and is up and running in minutes.

Dor

Dor utilizes thermal censoring and can be set up in seconds with a simple peel and stick.
This system gives you actionable data such as conversion rate, foot traffic, and effectiveness of advertising that can be accessed on any device, by any person in your organization.

DOR is best for retailers who aren’t looking for an up-board solution, but rather analytics to better understand the customer experience.

Trafsys

Trafsys provides three different options for their tracking: video-based door sensor, 3d overhead sensor, or a thermal imaging people counter.

In contrast to other people counter’s listed, Trafsys provides real-time occupancy tracking software rather than a traffic-counting software.

Trax sales

Trax sales use a photo up-board system and track metrics such as closing ratios, real-time occupancy, average time spent with customers, customer information gathered, and the percentage they’re above or below the store’s goal.

V-count

V-count uses Ai-based tracking in a sensor placed on the ceiling. The artificial intelligence is able to track que time, heat map the store, and track multiple key performance metrics.

V-count is able to track occupancy levels which have become a highly requested feature for all traffic counters during the pandemic.

Ai-based tracking combined with night-vision results in 99.9 count accuracy.

Who’s up

Who’s up uses proximity technology to keep the sales team in the designed area for receiving new Ups. This is primarily used in the automotive industry and uses features such as:
Sales team bi-directional messaging for instant communication.
Notifications of empty Batter’s Box (no reps in Up designated area).
Simple Check-In, Check Out for reps.
Configurable sales process steps and actions.
CRM integration.
Test Drive route tracking and capture.

In addition to the up system, Who’s Up has a customer relationship management system built-in.

foot traffic counting device vs. foot traffic counting system

First, you need to understand the different types of foot traffic counters.  There are basic traffic counting devices, and then there are full-on traffic counting systems.

  • foot traffic counting device – Strictly gives you a number of how many people walked through the door.
  • Sales engagement system – This aggregates the data from above and includes the result of the interaction with your sales team and any follow-up required.
  • foot traffic counting system – Typically gives analysis and reporting on key performance metrics about your foot traffic.

foot traffic counting technology

When it comes to traffic counting technology, there is a wide array of options to choose from. Here is a shortlist of the most popular:

  • Thermal imaging -Thermal imaging provides extremely accurate counts and hides personal identifying information due to the images not showing customer’s faces
  • Motion sensors – New algorithms allow for motion sensors to identify if a customer is entering or exiting a store.
  • AI-based tracking systems – AI-based tracking systems are the newest technology in the people tracking realm. AI tracking uses machine learning to improve the counts as time goes on.
  • Proximity tracking technology – Proximity tracking allows for heat-mapping of a store and allows for que-time tracking.
  • Wifi location tracking / mobile device tracking – Every phone has a unique MAC address that allows for customer experience tracking (ie, where did the customer come from)
  • Camera tracking – Door counters that use a camera often are paired with motion sensors within the camera to accurately track counts and an image on the up-board so salespeople never miss a sale.

In a nutshell

Where most people counters track and analyze foot traffic, we help your teams sell more…

That’s if you’re a  multi-store, large-ticket, brick-and-mortar retailer who wants to grow. We believe the more informed you are about your options, the more you will appreciate what we have created.  Again, every system is designed for a set of unique circumstances and when this is understood, you are more likely to find the people counting system that is right for you.

Obviously, we would love to have you as a Doorcounts customer, but only if it is the best option for your business.

CLICK HERE TO LEARN MORE ABOUT DOORCOUNTS 3.0

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Retail Traffic Trends #95: How are consumer habits changing?

changing consumer habits

Regardless of where consumer habits bring people to shop, whether that be online or in-store, consumers are demanding consistently great retail experiences.

This week we discuss evolving consumer habits and why impulse buys have reached an all-time high in the U.S.

THIS WEEK’S HIGHLIGHTS

  • Impulse buys reach new heights: Why consumers are spending more on impulse purchases.
  • Evolving consumer habits: consumers are demanding consistently great retail experiences.
  • Holiday hiring: Why remote work and quiet quitting may make holiday hiring difficult for retailers.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

changing consumer habits

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

Evolving consumer habits

Regardless of where consumer habits bring people to shop, whether that be online or in-store, consumers are demanding consistently great retail experiences.

 

A recent survey by Ris news asked retailers what they think can be done to keep up with the ever-changing consumer habits. Some of the major takeaways included improving inventory visibility, empowering workers with technology, and becoming a master of the return process.

 

Today, about 30% of all products ordered online are returned, compared with only 8.9% bought in brick-and-mortar stores. According to a Peerless Research Group study, only 32% of retailers have any formal process for managing returns. By managing returns efficiently, you can reduce transportation and labor costs, enabling higher recovery of returned and excess inventory.

 

Click HERE to learn more about how to keep up with the ever-changing trends.

Impulse buys reach new heights

Even as the cost of living surges and more consumers say they are stretched too thin, they’re also spending more on impulse purchases.

 

With the help of “revenge shopping”, Americans spend an average of $314 a month on impulse purchases, up from $276 in 2021 and $183 in 2020. In fact, A recent survey by Slickdealsfound that 73% of adults said most of their purchases tend to be spontaneous, and 56% of consumers said that more than half of their online purchases are spontaneous.

 

Not only has revenge shopping played a role in impulse purchases, but BNPL has played a major role in encouraging consumers to spend more than they can afford on impulse purchases.  Almost 50% of shoppers say they wouldn’t have made the same purchase if they didn’t have the option to finance. 

 

Click HERE to learn more about the recent surge in impulse purchases.

Retail Snippets

Retail automation: A quick guide to retail marketing automation and how to make It work for your business.

 

Report: Halloween retail industry predicts a return to normal.

 

Holiday hiring: Why remote work and quiet quitting may make holiday hiring difficult for retailers.

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Purple tomato: A GMO purple tomato is coming to grocery aisles. Will the US bite?

 

Tesla clone: China has a new Tesla clone, and it starts at just $26,000.

 

Jupiter opposition: Jupiter to reach opposition, the closest approach to Earth in 59 years!

Read More

Retail Traffic Trends #94: Introducing Retail’s 40 under 40!

Just as the global supply chain flashes signs of returning to normal, a new strike now threatens to disrupt the transport of a vast range of goods.

 

This week we diss the pending railroad strike and celebrate those who made their mark in the furniture industry this year.

THIS WEEK’S HIGHLIGHTS

  • Pending railroad strike: What to expect leading up to the pending railroad strike.
  • 40 under 40: Introducing the furniture industry’s 40 under 40.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 34 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

Railroad strike

Just as the global supply chain flashes signs of returning to normal, a new strike now threatens to disrupt the transport of a vast range of goods, from agricultural crops to lumber to coal.

 

On Wednesday, 4,900 railroad Union members rejected a tentative contract that the union had negotiated with the railroads.  As soon as Friday, tens of thousands of railroad workers could begin striking across the country. 

 

Rail moves roughly two-fifths of long-distance American freight and one-third of exports.  What’s more, rail is a main aspect of the global supply chain that depends on the coordinated movements of cargo ships, trains, and trucks.

 

Click HERE to learn more about the pending railroad strike.

Furniture industry 40 under 40

New this year, Furniture Today highlights the 40 Under 40, rising stars, and up-and-coming leaders in the home furnishings industry.

 

They celebrate the next generation of furniture industry leaders as they look at what the industry will look like in the decades to come.

 

Congratulations to Doorcounts customers Kyle Deets, Brian Morgan
Alex Ruban, and everyone else for their accomplishments.

 

Click HERE to see the entire 40 under 40 list.

Retail Snippets

New experiences: How to drive revenue by reconnecting mobile and In-person Shopping Experiences.

 

Report: The majority of Instagram users now shop on the app.

 

Reducing friction: How to reduce friction in online and offline transactions.

RANDOM IRRELEVANCE

Pumpkin spice: Starbucks just had its best week everthanks to cold pumpkin drinks.

 

Secret recipe: Why Coca-Cola doesn’t want to tell you what’s in those weird flavors.

 

PDX refresh: Portland airport to install a new, hand-crafted wooden roof.

Read More

Retail Traffic Trends #93: August Metrics are in!

As we start September, it’s time we see what it takes to become a top-performing store.

 

Despite this August having less foot traffic than last year, both the furniture and mattress industry saw significant increases in their average ticket in June 2022.

 

This week we take a look at the top 20% of stores with the highest conversion rates in both the furniture and mattress industry to see how August played out.

THIS WEEK’S HIGHLIGHTS

  • August in the furniture industry: Changes in traffic and increases in the average ticket.
  • August in the mattress industry: How the mattress industry increased average ticket by 26%.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 31 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

August 2022: Furniture industry

August 2022 furniture industry performance metrics

August 2022: Mattress industry

August 2022 mattress industry performance metrics

Retail Snippets

Finding the line: How to find the right approach to customer data privacy.

 

New competition: China’s e-commerce giant Pinduoduo quietly launches U.S. shopping site.

 

Discount trend: Retailers take expensive measures to clear inventory ahead of peak season.

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Banksy: Los Angeles Banksy mural worth over $16 Million USD hits auction block with an entire building attached.

 

Guide: How to easily add a Driver’s License to Apple Wallet.

Read More

Retail Traffic Trends #92: How silent quitting is affecting retail workers

Silent Quitting

Retailers across the country are noticing their workers participating in retail’s latest trend – Silent Quitting.

While a majority of the trends we discuss regard trends that help you sell more, silent quitting has become a red flag to look for.

This week we uncover the latest trends and see what top retail execs have to say about inflation, inventory, and more.

THIS WEEK’S HIGHLIGHTS

  • Mid-year Catch up: What to expect leading up to the holiday season.
  • Silent Quitting: Everything you need to know about the latest trend.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 34 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

Mid-year checkup

This year has been a rollercoaster for retailers alike. At the halfway point of the year, top retail execs gave their thoughts about inflation, inventory, and more.

 

Doug McMillon, CEO of Walmart, stated that they were able to make good progress to reduce inventory levels where they focused and took markdowns. The aggressive approach they took to move through apparel in particular put financial pressure on Walmart, but it helped relieve pressure on the stores and through our supply chain.

 

Brian Cornell, CEO of Target, stated that reducing excess inventory has been the focus leading into the holiday season. While Target considered holding on to excess inventory and attempted to deal with it slowly over multiple quarters or even years, they decided it would have cluttered our sales force and hampered our ability to present new, fresh and fashionable items.

 

Click HERE to learn more about what top retail execs had to say about the current state of retail.

Latest Trend: Quiet Quitting

While a majority of the trends we discuss regard trends that help you sell more, a recent retail trend has become a red flag to look for.

 

Quiet quitting is about seeking greater work-life balance — except you get to keep your job. Workers are doing the bare minimum at your job, including avoiding overtime and tasks outside your job description as well as limiting engagement at work, such as switching off devices and logging off after work hours.

 

As said by The New York Times, “For some, it was mentally checking out from work. For others, it became about not accepting work without additional pay.” The trend has been circulating throughout social media and has become something to keep your eye on as new workers enter your team.

 

Click HERE to learn more about Silent Quitting.

Retail Snippets

Must-see trends: Key trends In brick-and-mortar business in 2022.

 

AI takeover: Retailers turn to AI to overcome staffing, supply chain challenges.

 

BNPL Trends: What does the Buy Now Pay Later trendmean for retail payments?

RANDOM IRRELEVANCE

New distances: Webb telescope captures ‘Phantom Galaxy’in dazzling detail.

 

Twitter’s next challenge: Twitter Circle is now available to all users on the platform.

 

New techniques: New technique shows old temperatures were much hotter than thought.

Read More

Retail Traffic Trends #91: The Future of Computer Vision in Retail

Silent Quitting

Retailers who successfully leverage computer vision with diagnostic, proactive, and predictive analytics are gaining the much-needed competitive edge.

Not only are you able to get a competitive edge, but you can also see how shopping habits change in real-time

This week we dive deep into the benefits of computer vision and retail and uncover how consumers are spending their money.

THIS WEEK’S HIGHLIGHTS

  • Computer vision meets retail: How stores are utilizing the overload of data.
  • Impulse buys: Everything you need to know about the e-commerce shift.
  • Report: Trends in retail you must know to attract on-the-go consumers.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 33 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

Computer vision meets retail

Retailers who successfully leverage computer vision with diagnostic, proactive, and predictive analytics are gaining the much-needed competitive edge.

 

Computer vision provides video and audio for additional context, complementing other types of data.  No matter if you are at your store for 9 hours a day, or an hour a week, it is impossible to see everything the way artificial intelligence can comprehend every second of the day.

 

The combination of foot traffic data and AI allows you to not only see exactly how long a customer was in a store, but you can see exactly where customers are spending their time.

 

Click HERE to learn more about the benefits of computer vision in retail.

Impulse buys make their return

Even as the cost of living surges and more consumers say they are stretched too thin, they’re also spending more on impulse purchases.

 

With the help of “revenge shopping”, Americans spend an average of $314 a month on impulse purchases, up from $276 in 2021 and $183 in 2020. In fact, A recent survey by Slickdealsfound that 73% of adults said most of their purchases tend to be spontaneous, and 56% of consumers said that more than half of their online purchases are spontaneous.

 

Not only has revenge shopping played a role in impulse purchases, but BNPL has played a major role in encouraging consumers to spend more than they can afford on impulse purchases.  Almost 50% of shoppers say they wouldn’t have made the same purchase if they didn’t have the option to finance. 

 

Click HERE to learn more about the recent surge in impulse purchases.

Retail Snippets

Report: 3 trends in retail you must know to attract on-the-go consumers.

 

A new approach: Different ways inflation is changing Americans’ spending habits.

 

Younger habits: How Gen Z poses a problem for the luxury industry.

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Clone wars: UK Scientists create a mouse embryo from stem cells, no sperm or egg required.

Read More

Retail Traffic Trends #90: Connected Technology and the key to retail success

Over the past few years we have seen industries switch from being predominately digital to physical, and vice versa.

With so many twists and turns throughout the retail industry lately, it has become increasingly hard to determine which trends are here to stay for the long run.

This week we uncover the trends that we expect to see take light in the second half of the year and uncover how 75% of footwear industry sales have come from e-commerce this year.

THIS WEEK’S HIGHLIGHTS

  • Branded content: How a simple story can transform brand loyalty.
  • footwear goes digital: Everything you need to know about the e-commerce shift.
  • Report: Connected technology is once again the key to retail industry success.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 31 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

Branded content: The difference maker

When customers have endless options of stores to shop from, personalization and branded content have become essential to building brand loyalty.

 

Branded content can be defined as any published media that a brand has had a hand in producing. Both small and large businesses are looking for innovative ways to engage with audiences — and the best way to do that is through stories, not ads.

 

Although ads can be effective, data shows that an estimated 25% of internet users use ad-blockers on their devices. A recent report found that 70% of consumers want to learn about products through content and responded positively to brands that provided them with thoughtful subject matter expertise.

 

Click HERE to read The Complete Guide to Branded Content.

The footwear industry goes digital

Over the past few years we have seen industries switch from being predominately digital to physical, and vice versa.

 

While big-ticket items such as mattresses used to rarely be sold online, we have seen a plethora of companies, such as Casper, making a majority of their sales online.

 

Conversely, the shoe industry has seen a major shift over the last year. A recent survey found that nearly 75% of footwear spending now occurs online. With e-commerce sales expected to rise, more consumers are becoming comfortable with shopping online for their clothes and shoes.

 

Click HERE to learn more about how consumer habits are changing.

Retail Snippets

Report: Connected technology is once again the key to retail industry success.

 

Walmart on the go: Walmart is opening some teeny-tiny stores for campers.

 

Back to basics: More Americans are relying on credit cards. Why this could be very costly.

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Summer flicks: ‘Avatar,’ Spider-Man, and Star Wars return to the big screen as summer box office winds down.

Read More

Retail Traffic Trends #89: July Metrics are in!

As we head into the second half of Q3, it’s once again time to see what it takes to become a top-performing store.

 

Despite this July having less foot traffic than last year, both the furniture and mattress industry saw significant increases in their average ticket in June 2022.

 

This week we take a look at the top 20% of stores with the highest conversion rates in both the furniture and mattress industry to see how July played out.

THIS WEEK’S HIGHLIGHTS

  • July in the furniture industry: Changes in traffic and increases in the average ticket.
  • July in the mattress industry: How the mattress industry increased conversion rate by 16%.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 31 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

July 2022: Furniture industry

July 2022 furniture industry performance metrics

July 2022: Mattress industry

July 2022 mattress industry performance metrics

Retail Snippets

The great unrest: How 2020 changed the economy in ways we can’t understand yet.

 

Fallen unicorns: 9 retailers that have recoiled from sky-high valuations.

 

Discount trend: Uniqlo owner Fast Retailing to open first GU discount clothing store in U.S.

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The sturgeon supermoon The next supermoon – the last of the year – will rise on Thursday night

 

Must See: Celebrating the power of wildlife photography.

Read More

Retail Traffic Trends #88: State of Retail Mid-2022

As we head into the second half of the year, researchers and analysts are fast at work predicting what we should expect to see in the second half of the year.

 

Retail sales are now forecast to grow between 6% and 8% to more than $4.86 trillion by the end of 2022. This figure compares with the 14% annual growth rate from last year, which had the highest growth rate in more than 20 years.

 

This week we uncover the trends that we expect to see take light in the second half of the year.

THIS WEEK’S HIGHLIGHTS

  • The rise, fall and rise again: How malls have made a historic recovery.
  • State of the State Mid-2022: Everything you need to know heading into the second half of the year.
  • Q1 Benchmark Report: Click HERE to download the report.

FOOT TRAFFIC INDEX

Here’s a look at last week’s foot traffic compared to the same time last year.

CLICK HERE to subscribe to Daily Foot Traffic Index

Week 31 Retail Foot traffic 2022

FOOT TRAFFIC TRENDS

Industry insights so you can convert your foot traffic into more sales.

Malls continue to gain occupancy

Malls in the United States are slowly reaching full capacity after years of lackluster foot traffic.

 

Simon Property Group reported an occupancy rate at its U.S. malls and outlet centers of 93.9% as of June 30, up from 91.8% a year earlier. Although US malls saw 1,954 store closings this year, retailers in the U.S. have announced 4,432 new store openings.

 

Last year, the retail industry finished the year with a net addition of 68 stores. Even with all of the closures, this year has seen a net of 2,478 openings.

 

Click HERE to learn more about the current state of US malls.

State of the State Mid-2022

As we head into the second half of 2022, TalkBusiness has released their State of the State Mid-2022 report on the retail industry.

 

As we’d all expect, continued supply chain delays, escalating prices, labor shortages, and the threat of a recession are among the top concerns, according to market watchers.

 

On the bright side,  retail sales are now forecast to grow between 6% and 8% to more than $4.86 trillion by the end of 2022. This figure compares with the 14% annual growth rate from last year, which had the highest growth rate in more than 20 years.

 

As for physical store trends, Salesforce says that  60% of digital orders are now influenced by the physical store. By no surprise, in-store experiences continue to have a major impact on where consumers decide to buy, whether that be online or in-store.

 

Click HERE to read the full Mid-Year report.

Retail Snippets

Report: Self-scanning stores are expected to triple by 2027.

 

Same-day: Amazon launches same-day delivery from some brick-and-mortar retail brands.

 

Back to basics: Connected technology is once again the key to retail industry success.

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Treasure hunt: Earth is spinning faster than usual and had its shortest day ever.

 

Sugar shortage: Hershey says it won’t be able to meet Halloween demand this year.

 

Payday: Tonga eruption blasted enough water to fill 58,000 Olympic pools into the Earth’s atmosphere

Read More

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