Looking Forward to a Q3 Comeback

Did you know that some of the most successful companies were born in times of severe economic downturn? 

Here are some that you may be familiar with:

  • Thomas Edison launched General Electric right as the world was heading into The Panic of 1893
  • The Disney Brothers started the first Disney company in the 1920’s  just as the Great Depression came upon them
  • Trader Joe’s launched in the Recession of 1958
  • Microsoft started at the onslaught of the 1973 oil crisis and stock market crash
  • Google and Salesforce launched right before the dotcom bubble burst in the early 2000’s
  • Uber got going in 2009 right after the 2008 stock market crash
  • Netflix started in 1997 at the start of a worldwide financial crisis 

During our last Friedman/Doorcounts webinar, Grabbing Sales by the Roots, we polled our audience. We asked a couple of questions about how things are going for them, in this new “normal”. [By the way, if you haven’t had a chance yet, check out the webinar Doorcounts hosted with Friedman, entitled “Opening in the NEW NORMAL-equipping your staff to handle the change.” ]

 

  1. What percentage of “Normal” are you currently operating at? 

Answer 1: 40-60%: 30.4% said they were operating at 40-60%

Answer 2: 60-80%: 56.5% said they were operating at 60-80%

Answer 3: 80-100%: 13.0% said they were operating at 80-100%

Looks like 56.5% of our retailers that were on that webinar are back up and running at 60-80% of their normal capacity. 

  1. What concerns you most about reopening?

Answer 1: Customer openness to the New Normal 39.1%

Answer 2: Employee openness to the New Normal 39.1%

Answer 3: Making the right decisions about how/when to open 4.3%

Answer 4: Something else 17.4%

Employee and customer openness look like they are top of mind, receiving 39.1% each of webinar attendee votes.

  1. Do you know what your current conversion rate is?

Answer 1: Yes 21.7% 

Answer 2: No 78.3% 

78.3% do not know what their current conversion rate is. One of the things we say at Doorcounts is, “What gets measured gets improved.” Just knowing what your conversion rate is will improve performance among your employees. PSST!!… Check out this video on our new website where we address this very subject!

  1. If you do track conversion rate, do you track individual along with store conversion rate? 

Answer 1: Yes 56.5% 

Answer 2: No 43.5% 

This is good news. If attendees did track conversion, they tracked individual sales reps’ conversion as well! It’s important for employees to know how they rank among their peers, as well as overall.

There’s a heap of good information packed into our webinars. So don’t miss the chance to attend the last in our webinar series, happening TODAY, July 8th, at 10:30 am PT, 1:30 pm ET. Karen Barry of the Friedman group is presenting “That’s My Customer!” – Building Personal Trade    

 During this 45 minute webinar you will learn:

  • The key elements in making a lasting impression
  • How to increase the chances of customers shopping again and asking for YOU
  • The secrets to great follow-up and becoming your own marketing machine

Save your seat today for this webinar, find out why getting customers is far easier than keeping them and what to do to keep your customers happy!

Read More

“That’s My Customer!” – Building Personal Trade

In this last webinar in our series, Karen Barry of the Friedman group addresses customer loyalty, something that doesn’t just happen. It relies on great salespeople! Join us on  Wednesday, June…

Read More

Tomorrow’s Webinar: How Much Money Is Being Left On The Table? And Other Retail Mysteries

The Friedman Group is renowned for identifying productivity holes and helping retail organizations fill them. What are the holes that are costing you sales? Identifying and attacking the low-hanging fruit…

Read More

[WEBINAR REPLAY] “Can I Help You? Are You Finding Everything Alright?” and other Retail Tragedies

Effectively engaging customers in these unusual times doesn’t have to be a mystery! During our May 13 Webinar, the 3rd in our 7 part series, Karen Barry of The Friedman…

Read More

Increase Your Sales Conversion In 30 Days

As your stores reopen, we are committed to helping you maximize every sales opportunity. This is why we are offering a 100% MONEY BACK GUARANTEE if you don’t INCREASE YOUR…

Read More

Join Our Next Webinar Series, Titled: Can I help you?” “Are you finding everything alright?” And Other Retail Tragedies

In this 3rd webinar in our series, Karen Barry of The Friedman Group discusses how engaging customers is, without a doubt, the most critical step in all of selling and…

Read More

[Webinar Replay] Do you have a waiting list of perfect applicants?

During our April 29, Webinar, Karen Barry of The Friedman Group talked about interviewing and hiring retail salespeople and how most companies get it wrong.    Also, join us for our…

Read More

Survive and Thrive with this Speaker Series by Doorcounts

At first you were afraid, you were petrified! You kept thinking your business could never survive a crisis of this size. But then you spent so many nights thinking what…

Read More

High Performance Management in a Low Performance World

In our first speaker series with The Friedman Group, Speaker Karen Barry gave an overview of the eight basic ingredients for success in a high performance selling environment, information that…

Read More

Podium and Doorcounts—Together at Last! ❤️

Announcing the Podium™ and Doorcounts™ Upgrade! If Podium and Doorcounts had a baby, its name would be More Sales. They say love comes in many shapes and sizes. And if…

Read More

Search Doorcounts