This week we look at the disconnect between consumers and retailers and how to make the connection before the holiday season is over. No matter how well you think you know your customers, there will always be some sort of …

Shopping personas, consumer data, and mastering the customer journey. Consumer data is one of the most valuable assets you can have as a retailer. With technology and retail converging, understanding everything about your customer is easier than it’s ever been. …

Despite a drop in foot traffic, Q3 highlighted retailers’ ability to make more sales out of less traffic. With a 10% increase in sales conversion year-over-year, and a 22% increase in average ticket, retailers are finding the secret formula to …

September 2021 was a prime example that higher foot traffic is not always the answer to increasing sales. With less foot traffic than September 2020, both the furniture and mattress industry saw yearly highs for multiple performance metrics. This week …

Predicting the future, more specifically, future demand is something that retailers have been trying to perfect for many years. With the holiday season just around the corner, it’s grind time for retailers alike to figure out which products they need …

Everyone is always looking for the secret formula to increase conversion and average tickets. Whether it be changing the consumer experience or how we sell to customers, retailers are constantly experimenting with new ways to get more out of each …