How many times have you told a friend about a positive in-store experience you had?   Although a majority of positive in-store experiences will go unheard of, 83% of consumers will likely tell others about a poor in-store experience.   …

Can you count on one hand how many subscriptions your household is subscribed to? Over 62% of households are now subscribed to at least one retail membership. Not surprisingly, 54% of U.S. households are subscribed to Amazon Prime. This week …

As we start the second week of May, let us take a moment to see what it takes to become a top-performing store. Despite this April having less foot traffic than last year, both the furniture and mattress industry saw …

The customer experience has become so important to customers that most consumers would rather sit in a traffic jam than have a bad customer experience. Although most people will tell you they would rather talk to a human than a …

We have seen endless trends come and go, but since the inception of Retail Traffic Trends, Buy Now Pay later has become a bedrock in the industry. Shoppers are becoming so comfortable using these types of services that 57% of …

As we are about halfway through April, let us take a moment to see what it takes to become a top-performing store. Despite less foot traffic than last March, both the furniture and mattress industry saw over a 10% increase …