Around 8 out of 10 people who visit a furniture or appliance store leave with out buying (according to our 2019 Benchmark Series). Make it 7 out of 10 and you get a 50% increase to your conversion rate! Not …

It’s in the click from a thousand miles away and every time your door opens. It’s in the moment a salesperson connects with a first time shopper and when a lifelong customer returns to buy again. It’s the insight that …

Could you be losing sales for no reason other than you think you are? Sometimes selling (and everyone sells something) can feel like you are in one of those dreams where, no matter how loud you speak, no one can …

“Don’t it always seem to go that you don’t know what you’ve got ‘til it’s gone?” Joni Mitchell is right… Too many times we only know about an opportunity after it happens. A window opens and lets in a breeze …

According to our Q3 Retail Foot Traffic Benchmark Report, 41 minutes is the average time a potential customer visits a furniture store to make a purchase. Contrast this with the 7 year repeat purchase rate, and the phrase “there is …

Because nothing stays the same forever, at some point, some kind of change is needed if you want your business to keep growing. But knowing exactly what to do and when to do it isn’t always easy. Sometimes it can …