“That’s My Customer!” – Building Personal Trade

In this last webinar in our series, Karen Barry of the Friedman group addresses customer loyalty, something that doesn’t just happen. It relies on great salespeople! Join us on  Wednesday, June 24th, 10:30 am PT, 1:30 pm ET for a 45 …

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Grabbing Sales by the Roots [Webinar Replay]

Grabbing Sales by the Roots How is that for a visual? During our June 24th Webinar, the 6th in our 7 part series, Karen Barry of The Friedman Group talked about how coaching on the floor is an essential function …

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[Webinar Replay] “Opening in the NEW NORMAL-equipping your staff to handle the change.”

Most stores across the county have reopened but in no way is it business as usual. People are experiencing mixed emotions about shopping and the best thing you can do is keep an open mind about their different expectations. Karen …

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[Here’s your replay] “How Much Money is being Left on the Table?…and other Retail Mysteries”

If you missed our webinar featuring Karen Barry of The Friedman Group on Wednesday, May 27, never fear!  Here’s your replay: In this webinar, Karen challenges us all to make the most of the new perspective we have all gained …

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Tomorrow’s Webinar: How Much Money Is Being Left On The Table? And Other Retail Mysteries

The Friedman Group is renowned for identifying productivity holes and helping retail organizations fill them. What are the holes that are costing you sales? Identifying and attacking the low-hanging fruit Measuring burned UPs and capitalizing on them Plan for moving …

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[WEBINAR REPLAY] “Can I Help You? Are You Finding Everything Alright?” and other Retail Tragedies

Effectively engaging customers in these unusual times doesn’t have to be a mystery! During our May 13 Webinar, the 3rd in our 7 part series, Karen Barry of The Friedman Group talked about how to engage customers, the most critical …

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